Frequently asked questions

In-depth information on Savitas QR.
FAQ
How it works

What is the process in short steps?

A short overview of the way Savitas QR operates.
  1. An organization purchases Savitas QR codes, and applies them within their facilities in places where social distancing may be a challenge;
  2. When employees are returning to their work environment, they are asked to scan Savitas QR codes when they encounter one. There is no registration or login required, to ensure total privacy and to keep it speedy;
  3. The unique Savitas QR codes are stored on their smartphones bundled with the timeslot when the code was scanned. But first they are hashed up together in a unique way such that verification can be done without storing the original information;
  4. When employee John experiences symptoms of the disease, he contacts a doctor who determines that he has contracted COVID-19, and gives John an illness note which John must deliver to his employer. On that note (in Belgium) the COVID-19 diagnosis is indicated. Upon receipt of that note, one of the appointed delegates within the organisation (the company doctor, someone from HR...) gives John an anonymous authorisation code which he must use to mark himself as “infected”, upon which his scanned records are uploaded to the server as “infectious”;
  5. Susan, who was in the same meeting as John, scanned the same QR code as John within a infectious timeframe;
  6. If that is the case, next time Susan checks her status or scans a QR code, the most recent scans are fetched from the server and compared with records stored on her smartphone;
  7. If there is a match with her records a message is displayed on Susan’s phone that she needs to take action (self-isolate, contact a doctor…). This way, she gets notified of a possible infection days before she may show symptoms herself, and by her actions she helps to stop further infection. But only Susan will ever know, as this information never leaves her phone.


Explore more FAQ content:

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General information
How it works
Privacy
Help
Help

How to check your geolocation settings on iPhone

When you scan a Savitas QR sticker, we check if the sticker is in its correct location (we do not track your geolocation, however). That means that your geolocation settings need to be correct for Savitas QR to function. This article explains how to check that on iPhone/iOS.
Help

What are Savitas QR classroom stickers and how do they work?

Savitas QR classroom stickers are intended to cover the use case of students following lessons in a classroom or auditorium.
General information

What are the key characteristics and differentiators?

An overview of what makes Savitas QR a unique proposition.
How it works

What information is stored on the server?

Surprisingly litte.
General information

What is Savitas QR?

An introduction to the concept of Savitas QR.
Privacy

How does Savitas QR protect the privacy of its users?

An in-depth explanation how Savitas QR manages to provide excellent contact tracing without sacrificing user privacy. Worth the read if you are having doubts.
Help

What are grouped Savitas QR stickers and how can they be managed?

Savitas QR gives you the possibility to group stickers together, so that all the stickers in the group have exactly the same behaviour. This makes it easier to support all kinds of different use cases.
Privacy

Data Protection Impact Assessment (DPIA) of Savitas QR

For a solution like Savitas QR a DPIA is required. This page allows you to request a copy.
How it works

What is a Savitas QR code and what does it do?

Learn how a Savitas QR code works.
General information

Why is there no app?

Because a smartphone browser is all you need for decent contact tracing.
How it works

What is the process in short steps?

A short overview of the way Savitas QR operates.
Privacy

How long does the data remain on my smartphone?

Learn how long Savitas QR retains your information.
Help

How to check your geolocation settings on Android

When you scan a Savitas QR sticker, we check if the sticker is in its correct location (we do not track your geolocation, however). That means that your geolocation settings need to be correct for Savitas QR to function. This article explains how to check that on Android.
Help

How to create a Savitas QR classroom sticker

You can change a normal sticker into a classroom sticker, which records encounters in a different way - more suited for people attending lessons in a classroom or auditorium. This article explains how to create a classroom sticker, and how it behaves.
General information

What does it cost?

It's much cheaper than you think.
How it works

In regular use, what are the steps required to scan?

Learn how easy it is to scan a Savitas QR sticker.
Help

What is the “Generate QR” button on the savitas.io home page?

How to use the Instant Meeting feature in Savitas QR
General information

What is contact tracing?

Contact tracing helps us to stay one step ahead of the virus.
How it works

Where is the app?

What do you mean, no app? That's not possible, right?
Help

How to create a Savitas QR meeting room sticker

You can change a normal sticker into a meeting room sticker, which records encounters in a different way - more suited for longer meetings. This article explains how to create a meeting room sticker, and how it behaves.
General information

Where does the name Savitas QR come from?

What a strange name, please explain how you came up with this?
How it works

Why is there a delegate involved? Why can't I just self report?

An authorisation code is necessary to avoid incorrect self-reporting.
Help

What are Savitas QR meeting room stickers and how do they work?

Savitas QR meeting room stickers behave differently from regular Savitas QR stickers. This article show how it works.
How it works

Why do I need to allow access to my location when scanning?

Wait a minute, I thought you were not using any GPS data?
General information

What is Savitas QR?

An introduction to the concept of Savitas QR.
General information

What are the key characteristics and differentiators?

An overview of what makes Savitas QR a unique proposition.
General information

Why is there no app?

Because a smartphone browser is all you need for decent contact tracing.
General information

What is contact tracing?

Contact tracing helps us to stay one step ahead of the virus.
General information

What does it cost?

It's much cheaper than you think.
General information

Where does the name Savitas QR come from?

What a strange name, please explain how you came up with this?
How it works

What is the process in short steps?

A short overview of the way Savitas QR operates.
How it works

Why is there a delegate involved? Why can't I just self report?

An authorisation code is necessary to avoid incorrect self-reporting.
How it works

What is a Savitas QR code and what does it do?

Learn how a Savitas QR code works.
How it works

In regular use, what are the steps required to scan?

Learn how easy it is to scan a Savitas QR sticker.
How it works

What information is stored on the server?

Surprisingly litte.
How it works

Why do I need to allow access to my location when scanning?

Wait a minute, I thought you were not using any GPS data?
How it works

Where is the app?

What do you mean, no app? That's not possible, right?
Privacy

How does Savitas QR protect the privacy of its users?

An in-depth explanation how Savitas QR manages to provide excellent contact tracing without sacrificing user privacy. Worth the read if you are having doubts.
Privacy

How long does the data remain on my smartphone?

Learn how long Savitas QR retains your information.
Privacy

Data Protection Impact Assessment (DPIA) of Savitas QR

For a solution like Savitas QR a DPIA is required. This page allows you to request a copy.
Help

What is the “Generate QR” button on the savitas.io home page?

How to use the Instant Meeting feature in Savitas QR
Help

How to create a Savitas QR classroom sticker

You can change a normal sticker into a classroom sticker, which records encounters in a different way - more suited for people attending lessons in a classroom or auditorium. This article explains how to create a classroom sticker, and how it behaves.
Help

How to create a Savitas QR meeting room sticker

You can change a normal sticker into a meeting room sticker, which records encounters in a different way - more suited for longer meetings. This article explains how to create a meeting room sticker, and how it behaves.
Help

How to check your geolocation settings on iPhone

When you scan a Savitas QR sticker, we check if the sticker is in its correct location (we do not track your geolocation, however). That means that your geolocation settings need to be correct for Savitas QR to function. This article explains how to check that on iPhone/iOS.
Help

How to check your geolocation settings on Android

When you scan a Savitas QR sticker, we check if the sticker is in its correct location (we do not track your geolocation, however). That means that your geolocation settings need to be correct for Savitas QR to function. This article explains how to check that on Android.
Help

What are Savitas QR meeting room stickers and how do they work?

Savitas QR meeting room stickers behave differently from regular Savitas QR stickers. This article show how it works.
Help

What are Savitas QR classroom stickers and how do they work?

Savitas QR classroom stickers are intended to cover the use case of students following lessons in a classroom or auditorium.
Help

What are grouped Savitas QR stickers and how can they be managed?

Savitas QR gives you the possibility to group stickers together, so that all the stickers in the group have exactly the same behaviour. This makes it easier to support all kinds of different use cases.

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